Overview
At GiftScroll, we want you to be completely satisfied with your purchase. This refund policy outlines the terms and conditions for refunds of our one-time payment service.
Service Details
Service: Premium Gift Recommendations
Price: $19.90 (one-time payment)
What you get: Unlimited access to all personalized gift recommendations
Refund Eligibility
- Refunds are available within 30 days of purchase
- You must provide a valid reason for the refund request
- Refunds are processed within 5-7 business days
- Once processed, refunds will appear on your original payment method within 3-10 business days
How to Request a Refund
- Contact our support team at support@giftscroll.com
- Include your order confirmation or transaction ID
- Provide a brief explanation of why you're requesting a refund
- We'll review your request and respond within 24 hours
Non-Refundable Circumstances
- Requests made after 30 days from purchase date
- Fraudulent or abusive refund requests
- Violation of our terms of service
- Technical issues on the customer's end (we'll help resolve these first)
Contact Information
Email: support@giftscroll.com
Response Time: Within 24 hours
Business Hours: Monday - Friday, 9 AM - 6 PM EST
Legal Information
This refund policy is part of our Terms of Service. By making a purchase, you agree to these terms. We reserve the right to modify this policy at any time, with changes taking effect immediately upon posting.